We support the Plain English Campaign so you will find no legal jargon here.

Warranty

All Wolf products come with an unconditional lifetime guarantee to the original owner. If your exhaust suffers from rusting, burning or any other problem Wolf Racing will either replace or repair it free of charge. It is entirely at our discretion whether we repair or replace.

To qualify for the warranty the original owner must return a warranty card within 28 days of purchase.

The guarantee is unlimited by mileage or usage but you must comply with the care instructions provided with the silencers. There is no catch here, they simply state that you must periodically clean your silencers and check the tightness of fittings.

Discontinued items will only be warranted for 12 months after we discontinue production. Discontinued items will feature in the closeout and sale section of the site.

Returns Policy

If for any reason you are unhappy with your Wolf exhaust when you receive it you may return it for a full refund within 7 days. This is provided that you have not used it as used exhausts cannot be resold. Damaged or used goods may be accepted back subject to discussion with Wolf and may incur a penalty. Please note all bikes are indvidual and will make varying horsepower figures and returns cannot be accepted if your bike does not match our test figures.

If the goods arrived damaged with you for any reason you must inform the courier who delivers them to you immediately. All our couriers are fully insured so in the unlikely event of damaged everyone is covered. You MUST get the courier to record the damage at the time of delivery or we are unable to offer a free replacement. Goods not reported to the carrier upon delivery may be replaced but this will be subject to the discretion of the carrier.

As soon as you notify the courier of damage you can then contact us. We will immediately arrange for a replacement part to be shipped and for the damaged part to be collected. After that we will handle all the rest.

Terms of Sale

All goods remain the property of Wolf Racing until paid for in full. Payments will be processed immediately upon receipt of orders and goods will not be despatched until full payment has cleared.Payment may be made by cheque or cash or credit or debit card. Credit card payments will incur a 1.5% charge for processing and American Express will incur a 3% charge.

Goods will usually be shipped at the prices quoted in our shipping section within 7-10 days of order and should arrive within 14 days of order (subject to customs). If for any reason we are unable to ship within the specified time we will endeavour to contact you by phone or email to give an arrival date for your goods.

Goods may be returned to us, subject to the conditions of the returns policy above and will be refunded, subject to those terms, immediately upon receipt.

Any complaints should be emailed to complaints@wolfracing.co.uk and will be answered within 3 days. Should you not be satisfied with the answer you receive let us know and we will refer your complaint to the managing director.

All prices are quoted in Pounds Sterling unless otherwise stated and are exclusive of any sales taxes or import duties.

Products are supplied singly unless otherwise stated.

We reserve the right to vary the stated prices at any time but should we do so we will inform you of the change before any monies are taken from you and give you the right to cancel your order.

All goods are shipped by secure carriers and a signature will be required on receipt. Please note you are signing to say goods are received in good condition. Please take the time to check the goods before signing as no claims for damage can be made if you have signed to say that goods were received undamaged. Please note we cannot be held liable for any consequential loss caused by late delivery.

We reserve the right to reject any order.

Not all goods sold by Wolf are compliant with the regulations for highway use in all countries and it is the responsibility of the purchaser to check suitability of goods under local laws and regulations.

All Wolf products are tested extensively before they are made available for sale but we cannot guarantee any power gains or what effects on running the products may have as each bike is individual and may react differently. Wolf therefore cannot be liable for how a product may effect the running of your machine..

This does not affect your statutory rights.